About this Article
This article explains what to do if you see the error message ‘Your PHP installation appears to be missing the MySQL extension which is required by WordPress’ after installing a new WordPress website.
What Does the Message Mean?
WordPress requires a number of different PHP modules to work. This means that your hosting account is missing the MySQL extension which it needs.
How to Fix It
One of 2 things will have happened:
- Your account is set to use an older version of PHP (5,6 for example) and the module is not activated
- The module has not been activated on your current version of PHP.
See these articles about how to address the above issues.
If you don’t host with us, you will need to contact your host to see how to add this module.
If This Doesn’t Work
If this doesn’t solve the problem then please open and ticket so we can take a closer look a this for you.