About this Article
There’s nothing worse than your website getting hacked. We do everything we can from here to ensure this doesn’t happen. For example, all files you upload to your hosting account are scanned for malware and any changes that are made to them are too. This should catch most things, but thee are a few things you can do to prevent this in the first place.
What You Can Do
- If you are uploading a script to use, only use these from reputable sources. Never use a Nulled script and if you using a free script, only download this from the original hosting website and not a 3rd party.
- Keep everything up to date. If the script developer releases a new addition, upload and implement this ASAP. for example, if WordPress releases an update or there’s an update for a plugin or theme then update this as soon as possible. These usually include fixes for potential exploits. The longer you leave it the more risk you’re at.
- Use strong passwords and avoid using the usual login names (such as ‘admin’)
- If a file has been trapped by our malware scanner, review it carefully before releasing it.
What We Will Do
We’ll continue to do all we can to protect your account, but it is your responsibility to ensure malware and hacking is prevented to. While we will do what we can to help, we’re under no obligation to remove malware etc. from your web hosting account.
Infections will only remain in your own account and can’t spread to others. But, it can do untold damage to your own reputation and may also lead to your account being suspended or deleted.