If you want to use an FTP programme to upload files or manage your existing files, you can do this.
You will need your IP address, cPanel username and password.
Follow the instructions provided by your FTP programme and add all of the details above.
Note: Our server will only accept connections in Passive Mode – you’ll need to make sure that passive mode is selected in your settings.
Your website files should be uploaded to the public_html folder.
If you have any problems connecting then just let us know by chat or submit a support ticket.